Family Using a Tablet_edited.jpg

Frequently Asked Questions

How to activate DND?


A customer will be able to perform the following DND activities via SMS · View Status · Activate full blocking · Activate partial blocking · Opt out of DND Simply SMS "HELP" to the short code 2442 to find out more. For Full DND, Text STOP to 2442. To receive all messages, Text ALLOW to 2442. To check DND status, Text STATUS to 2442. For partial DND text any of the following options to 2442: Text 1: To receive Banking / Insurance/ Financial Products Text 2: Real Estate Text 3: Education Text 4: Health Text 5: To receive Consumer goods & Automobiles Text 6: Communications/Broadcasting/Entertainment/IT Text 7: Tourism & Leisure Text 8: Sport Text 9: Religion Text 9a: Christianity Text 9b: Islam Text 9c: Others Text 10: Information on New products/Services Text 11: News Alerts




How to Deactivate DND?


To opt out of the service, SMS the word "ALLOW" to the short code 2442. Once this is done you will now receive all promotional messages. To opt-out is free.




Countries Where SocratesMD Healthcare Services Are Provided.


  • Nigeria
  • Angola
  • Burkina Faso
  • Burundi
  • Benin
  • Botswana
  • Democratic Republic Of Congo
  • Central African Republic
  • Republic Of Congo
  • Côte d'Ivoire
  • Cameroon
  • Cabo Verde
  • Djibouti
  • Algeria
  • Egypt
  • Eritrea
  • Ethiopia
  • Gabon
  • Ghana
  • Gambia
  • Guinea
  • Equatorial Guinea
  • Guinea-bissau
  • Kenya
  • Comoros
  • Liberia
  • Lesotho
  • Libya
  • Morocco
  • Madagascar
  • Mali
  • Mauritania
  • Mauritius
  • Malawi
  • Mozambique
  • Namibia
  • Niger
  • Rwanda
  • Seychelles
  • Sudan
  • Sierra Leone
  • Senegal
  • Somalia
  • South Sudan
  • Sao Tome and Principe
  • Swaziland
  • Chad
  • Togo
  • Tunisia
  • United Republic Of Tanzania
  • Uganda
  • South Africa
  • Zambia
  • Zimbabwe