Information We Collect
We may collect the following information from you as you explore and use the Sites:
Personal information you provide to us, such as your name, address, phone number, email address, date of birth, age, and login credentials
Payment data (such as credit card information), which is stored by our payment processor
Social media login data
Your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, and location
Site usage patterns, page visit data, purchase history
We collect information directly from you via your use of the Website and the App. We also may collect limited information about you from public databases, marketing platforms, social media platforms, and other third-party sources. If you choose to log in using a social media account, we will receive certain information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned but it will often include your name, email address, friends list, profile picture as well as other information you choose to make public.
We collect some of the information described above through the use of “cookies,” “pixels,” “web beacons,” and similar technologies.
Use of Your Information
We use the information that we collect from you to provide our services to you. In addition, we may use the information for one or more of the following purposes:
• To fulfill our legal obligations
• To send you marketing and promotional communications
• To send you information about new services and features
• To deliver targeted advertising to you
• To request feedback from you
• For data and usage analysis, determining the effectiveness of our services or promotional campaigns, and to evaluate and improve the Sites
We have implemented technical and organizational security measures designed to protect the security of any personal information we collect. Nothing on the Internet is 100% secure. Transmission of personal information to and from the Sites is at your own risk. You should only access the Sites within a secure environment.
Sharing of Your Information
We may share your information with third parties on any of the following bases:
You have given us consent to do so
It is reasonably necessary in order for us to achieve a legitimate business purpose
We must do so to meet our contractual obligations to you
We are legally required to do so
To investigate, prevent, or take action regarding suspected fraud, illegal activities, or threats to a person’s safety
When our third-party vendors, service providers, contractors, or agents require access to your information in order to perform work for us
In the negotiation or execution of a merger, sale, financing, loan, or acquisition
To enable third-party advertisers or business partners to serve ads to you or offer you certain products, services, or promotions
With our affiliates (parent companies, related companies, and subsidiaries)
You may opt-out of having your data collected or shared with others (except when required to meet our contractual obligations to you, we are legally obligated to do so, or to investigate, prevent, or take action regarding suspected fraud, illegal activities, or threats to a person’s safety) by emailing us at email@example.com. Note that upon receiving your request we will cease collecting and sharing your data, however, your data may not be completely or comprehensively removed from our systems.
When you use any SocratesMD Service, or send emails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that (a) all agreements and consents can be signed electronically and (b) all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such notices and other communications be in writing.
Long code messaging and email communication-related information as follows:
When you opt-in to the service, we will send you an SMS message or email to confirm your signup.
After scheduling a consultation on SocratesMD, you will receive SMS messages or emails with regards to your consultation status.
You can cancel the SMS service at any time. Just text “STOP” to the long code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just text "START" to the long code and we will start sending SMS messages to you again.
If at any time you forget what keywords are supported, just text “HELP” to the long code. After you send the SMS message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive varied frequency of messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this long code, you can send an email to firstname.lastname@example.org.
Equality in Service and Price
Our prices and services are not affected by whether you opt-out of having your data collected our shared.
Geographic and Age-Specific Privacy Rights
The Sites are not directed towards children under the age of 18, and children under the age of 18 are not permitted to join or use the Sites unless explicitly authorized by a parent or a guardian. We do not knowingly collect personal information from children under the age of 18.
The Sites are not directed towards European citizens or residents, and European citizens or residents are not permitted to join or use the Sites. We do not knowingly collect information from European citizens or residents.
California law permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us at email@example.com.